A Smith Spices and Seasonings LLC ("we," "us," or "our") is committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal data when you visit our website, asmithspicesandseasoningsllc.com, make a purchase, or interact with us in any way. By visiting our website or engaging with our services, you agree to the terms outlined in this policy.

We encourage you to read this policy carefully to understand how we manage your data, and please contact us with any concerns or questions.

1. Information We Collect

We collect both personal and non-personal information from you to provide, maintain, and improve our services.

1.1 Personal Information

Personal information refers to any data that can be used to identify or contact you. We collect this information directly from you when you interact with our website, place an order, create an account, subscribe to our communications, or contact us. This includes but is not limited to:

• Full Name: To personalize your account and fulfill your orders.
• Email Address: For communication regarding your orders, shipping updates, promotions, and customer support.
• Mailing Address: To deliver the products you order.
• Phone Number: For communication regarding customer inquiries or shipping details.
• Payment Information: Including credit/debit card numbers, expiration dates, and billing information. This data is collected securely through third-party payment processors and is not stored directly by us.
• Order History: To enhance your shopping experience and provide better customer service in the future.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain non-personal information related to your device and browsing activities. This information helps us analyze trends, administer the site, and enhance the user experience. It includes:

• IP Address: Helps us understand geographic trends and ensure security.
• Browser Type and Version: For compatibility and optimizing website performance.
• Operating System and Device Type: Ensures the site functions correctly across platforms.
• Referring Website: Tracks how you found our website (e.g., from a search engine or external site).
• Pages Visited: Information about your navigation through our website, including what products and pages you view.
• Time and Date of Visit: Tracks your browsing session for analytics and customer service improvements.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies allow us to recognize your preferences, save your shopping cart, and provide personalized product recommendations.

• Cookies: These are small files stored on your device that help us remember you. You can disable cookies through your browser settings, but this may affect your ability to shop and use certain features.
• Web Beacons: Also known as "pixel tags," these are tiny graphics that provide us with information about your interaction with our website and marketing emails.

2. How We Use Your Information

We use your personal and non-personal information to manage and enhance your experience with A Smith Spices and Seasonings LLC, as well as for business, legal, and compliance reasons. Below are the primary ways we may use your information:

• Order Fulfillment: To process, confirm, and deliver your purchases, including order tracking and customer support related to orders.
• Account Management: To create and manage your user account, including sending account verification emails, handling login credentials, and enabling personalized recommendations.
• Personalization: To tailor product offerings, promotions, and website content based on your preferences and past purchases.
• Customer Support: To communicate with you regarding your inquiries, product feedback, or technical issues.
• Marketing and Promotions: With your consent, we may send marketing communications, including promotional offers, product updates, or special deals. You can opt out at any time.
• Security and Fraud Prevention: To detect, prevent, or address any potential security risks or fraudulent activity related to our website and services.
• Compliance with Legal Obligations: To adhere to legal requirements, regulations, or requests from law enforcement or regulatory authorities.

3. How We Share Your Information

We do not sell, rent, or trade your personal data with third parties. However, we may share your information under the following circumstances:

3.1 Service Providers

We engage trusted third-party service providers to support our operations. These partners may access your data solely for the purpose of performing specific tasks on our behalf, such as:

• Payment Processors: To securely handle payment transactions and prevent fraud.
• Shipping Companies: To deliver your purchased products to the provided address.
• Marketing Platforms: To send promotional emails or updates (with your consent).
• Analytics Providers: To help us improve our website’s performance and understand customer behavior.

Each of these partners is bound by contractual obligations to protect your personal information and use it only for the specific services they provide to us.

3.2 Business Transfers

If A Smith Spices and Seasonings LLC undergoes a merger, acquisition, restructuring, or sale, your personal information may be transferred to the new ownership as part of the business transaction. In such cases, we will notify you and provide an option to opt out.

3.3 Legal Compliance

We may share your data when required to comply with legal obligations or court orders, or when necessary to protect our rights, safety, or the rights and safety of others.

4. Your Choices and Rights

You have several rights regarding your personal information, and we are committed to ensuring that these rights are respected.

4.1 Access and Correction

You have the right to access the personal information we hold about you. If any of the information is inaccurate or outdated, you can update it through your account or by contacting us directly.

4.2 Opting Out of Marketing Communications

You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us. Please note that you may still receive non-promotional communications related to your orders or account.

4.3 Managing Cookies

You can control how cookies are used on your browser by adjusting your settings. Disabling cookies may limit your experience, but you will still be able to use our website.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include encryption, secure sockets layer (SSL) technology, and firewall protection. However, no method of data transmission or storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will promptly delete it in compliance with applicable laws.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as our business practices or legal requirements change. Any modifications will be posted on this page, and the effective date will be updated accordingly. We recommend reviewing this policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

A Smith Spices and Seasonings LLC
279 Sassafras Drive, Easley, SC

Email: support@asmithspicesandseasoningsllc.com
Website: asmithspicesandseasoningsllc.com

By using our website, you acknowledge and consent to our Privacy Policy and its terms.