Thank you for choosing A Smith Spices and Seasonings. We strive to provide you with the highest quality products and exceptional customer service. If you're not satisfied with your purchase, please review our returns and refund policy below.

Eligibility for Returns and Refunds

• Unopened and Unused Products: Items must be unopened, sealed, and in their original condition with all tags and labels attached.
• Damaged or Defective Items: If you unfortunately receive a spice jar that got damaged, please reach out to us within [number] days of receiving it. We will give you instructions for returning the item and processing a refund or replacement.
• Incorrect or Missing Items: If your order is inaccurate or missing items, please contact us within [number] days of receipt. We will rectify the issue and provide a replacement or refund as necessary.

Return Process

1. Contact Us: Please contact our customer support team at asmithspicesandseasoningsllc.com or [phone number] to initiate a return.
2. Return Authorization: We will provide you with a return authorization number (RA).
3. Packaging: Carefully repackage the item(s) in their original A Smith Spices & Seasonings packaging, including all accessories and documentation.
4. Shipping: Ship the item(s) to the return address provided in your return authorization. You are responsible for the return shipping costs unless the item is damaged or defective.

Refunds

• A Smith Spices & Seasonings take at least [number] business days to process refunds after receiving the returned item(s).
• We will happily issue your refund using the same method you used to make the purchase through our Spice store.

• We're happy to refund shipping costs if the item is damaged or defective.

Exceptions

• Custom Orders: Custom orders are generally not eligible for returns or refunds.
• Perishable Items: Perishable items, such as food products, are not eligible for returns or refunds.

Please note: This returns and refund policy is subject to change. Please refer to our website for the most current version.

If you have any more questions or need assistance, feel free to reach out to our friendly customer support team. We're here to help!